Introduction

Cliqen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform and related services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Personal Information

Name, email address, and contact information
Company name and job title
Payment and billing information
Profile information and preferences
Communication records and support tickets

Usage Information

Log data and device information
Usage patterns and feature interactions
Performance data and error reports
IP address and location data

Business Data

Customer and contact information you input
Sales records and pipeline data
Task and project information
Meeting schedules and calendar data
Analytics and reporting data

How We Use Your Information

Service Provision

Provide and maintain our CRM platform
Process transactions and manage billing
Deliver customer support and assistance
Send important service updates

Improvement & Analytics

Analyze usage patterns and trends
Improve our platform and features
Develop new products and services
Conduct research and analytics

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Secure data centers and infrastructure
Employee training on data protection

Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with legal obligations
To protect our rights and safety
With trusted service providers who assist in operating our platform
In connection with a business transfer or merger

Your Rights & Choices

Access & Control

Access and review your personal data
Update or correct your information
Request deletion of your data
Export your data in a portable format

Communication Preferences

Opt-out of marketing communications
Manage notification settings
Control cookie preferences
Set privacy preferences in your account

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

Essential: Required for basic platform functionality
Analytics: Help us understand how you use our platform
Preferences: Remember your settings and preferences
Marketing: Deliver relevant content and advertisements

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@clicken.com

Phone: +55 145451 55540

Address: [Your Business Address]

Privacy Policy